WhatsApp Chat & AI Bot

Handle 10,000 Customer Conversations Monthly with Just 1 Agent and AI Automation

Transform your WhatsApp Business account into a powerful 24/7 customer support machine. Our AI chatbot handles 70% of queries automatically while seamlessly transferring complex issues to your human agents—no customer left behind, no message ignored.

93%

Faster Response

70%

Lower Costs

24/7

Availability

10X

More Conversations

Dashboard Preview

See your WhatsApp conversations, analytics, and AI automation in action

Is Your WhatsApp Support Costing You Customers?

If you’re still handling WhatsApp messages manually, you’re likely experiencing these frustrations daily:

Slow Response Times

Average 4-hour response time during business hours, and zero coverage at night. By the time you reply, your customer has already bought from a competitor.

Cost: Lose 60% of hot leads

Expensive Support Team

Paying ₹75,000/month for 3 agents who spend 80% of their time answering “What are your hours?” and “Where is my order?”

Cost: ₹60,000/month wasted

Agent Burnout

Your team handles 500+ identical questions daily. They’re frustrated, burnt out, and making mistakes. High turnover means constant hiring and training.

Cost: ₹50,000+ per replacement

Missed Revenue

15-20% of customers abandon their purchase journey because they didn’t get instant answers. Every delayed response is lost revenue.

Cost: ₹2-5L lost monthly

No Night Coverage

70% of your WhatsApp messages come after business hours. These customers wait until morning—or go to competitors who respond instantly.

Cost: 40% of customers lost

Disorganized Chaos

Messages scattered across multiple devices, lost context, no tracking, no analytics. You have no idea which agents are performing or what customers actually need.

Cost: Unmeasurable but massive

The Real Cost of Manual WhatsApp Support

₹3-8 lakhs/month

Lost Revenue

₹60,000+/month

Wasted Costs

40-60%

Customer Churn

3-6 months

Avg Agent Tenure

Total Impact: ₹5-15 lakhs lost monthly

Introducing: WhatsApp Chat & AI Bot by Pura.AI

The Only WhatsApp Solution That Combines AI Automation with Human Excellence

Stop choosing between automation and personalization. Our AI chatbot handles routine queries instantly while your human agents focus on complex, high-value conversations. The result? 10X more conversations handled, 93% faster responses, and happier customers—all at 70% lower cost.

How It Works

Customer Sends Message

Customer initiates conversation via WhatsApp at any time, day or night

2:30 AM

“What are your store hours?”

AI Bot Responds Instantly

Chatbot answers in < 2 seconds using your knowledge base

🤖 AI

“Hello! 👋 We’re open Mon-Sat 10 AM-8 PM. Sunday 11 AM-6 PM.”

⚡ Response: < 2 seconds

Smart Routing

Bot handles routine OR transfers to human

✅ 70% of cases

Bot handles completely

👤 30% of cases

Transfers to human

Complete Resolution

Issue resolved + AI learns from every interaction

✅ Customer happy

😊 Agent happy

📊 Analytics updated

🧠 AI learns

The Pura.AI Difference

❌ Traditional Support

🐌 4-hour response time

🕒 Business hours only

📊 1 agent = 50 chats/day

👨‍💼 100% manual effort

😫 Agent burnout

💸 ₹75,000/month cost

📉 No analytics

❓ Context lost

✅ Pura.AI

⚡ 2-second response

🌙 24/7/365 availability

🚀 1 agent = 500 chats/day

🤖 70% automated

😊 Agent satisfaction

💰 ₹10,000/month cost

📈 Real-time insights

💾 Full conversation log

Powerful Features for WhatsApp Excellence

Not just a chatbot. Not just an inbox. A complete WhatsApp customer engagement platform.

Flow Studio

Visual Workflow Builder for Complex Automation

Create sophisticated conversation flows with our drag-and-drop Flow Studio. Design multi-step interactions, conditional logic, and seamless handoffs—all without writing a single line of code.

What You Can Build:

🛒 Product Catalog Flows

📋 Lead Qualification

📅 Appointment Booking

💳 Payment Collection

📦 Order Tracking

🎫 Support Tickets

💡 Business Impact: Build complex automations in 30 minutes vs 3 days with developers

🤖

Core Feature

AI-Powered Chatbot

Train Once, Answer Forever

Upload PDFs, connect your website, and AI learns your business instantly. Supports 15+ Indian languages with context-aware responses.

✓ Multi-language support
✓ PDF & website training
✓ Sentiment analysis
✓ Context memory

👥

Multi-Agent Inbox

Your Team’s Command Center

Unified dashboard with smart assignment, real-time analytics, and complete conversation history.

✓ Round-robin assignment
✓ Internal collaboration
✓ Performance tracking
✓ Customer 360 view

📞

⭐ Rare

Voice Calling + Recording

WhatsApp Chat + Calls in One

Unlimited inbound calls, 10 outbound/day per agent. All calls auto-recorded for quality assurance.

∞

Inbound

Outbound/Day

100%

Recorded

💰

Save 70%

Free Messaging Windows

Save ₹50,000+ Monthly on WhatsApp Costs

✓ CSW (24-hour free window) ✓ FEP (72-hour free window) ✓ Auto optimization

⚡

⭐ Rare

Quick Replies & Templates

Type Once, Use Forever

Save common responses as quick replies. Insert with keyboard shortcuts. 50+ pre-built templates.

Perfect For Every Customer Interaction

Real solutions for real business challenges

24/7 Customer Support That Never Sleeps

Visual Workflow Builder for Complex Automation

Handle 10X more support queries with the same team size. Automate 70% of repetitive questions while delivering better, faster service than pure human support.

ShopNow E-commerce

E-commerce Fashion Brand

More Queries Handled

93%

Faster Response

₹47K

Monthly Savings

"We recovered ₹12 lakhs in abandoned carts in the first month. Customer satisfaction jumped from 68% to 94%."

Instant FAQ Responses
Hours, shipping, returns answered in < 2 seconds
Order Status Tracking
Real-time updates pulled from your system
Return & Refund Automation
Generate labels, schedule pickups, process refunds
Complaint Management
Auto-escalate frustrated customers to senior agents

Support Dashboard Preview

Turn Every WhatsApp Message into a Qualified Lead

Never lose a potential customer again. Capture every inquiry, qualify leads automatically, and route hot prospects to sales team instantly.

Automate Your Entire Order Journey

Never lose a potential customer again. Capture every inquiry, qualify leads automatically, and route hot prospects to sales team instantly.

Fill Your Calendar Automatically, 24/7

Let customers book appointments directly via WhatsApp. AI bot shows slots, confirms bookings, sends reminders—completely automated.

Simple, Transparent Pricing

Choose the plan that fits your business size and needs

Starter

Perfect for small businesses

₹999/month

Growth

For growing teams

₹2,999/mo

3 agent
5,000 conversations/month
Advanced AI chatbot
Flow Studio (3 flows)
Voice calling (5/day)
Call recordings
Chat support

Business

For established businesses

₹7,999/mo

10 agents
50,000 conversations/month
Advanced AI chatbot
Voice calling (10/day)
Priority support
Account manager
API access

All plans include:

Need more than 10 agents?

Enterprise plans with unlimited agents, dedicated infrastructure, and premium support starting at ₹14,999/month

30-Day Money-Back Guarantee

Not satisfied? Get a full refund, no questions asked.

Ready to Transform Your WhatsApp Customer Communication?

Join 500+ businesses already using Pura.AI to increase conversions, reduce costs, and deliver exceptional customer experiences.