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Have questions about Pura.Ai? We’re here to help you transform your customer communication.
Send us a Message
We typically respond within 24 hours
Office Location
TabTree Software Solutions
No:190–192, Unit-23, Third Floor,
Hamid Complex, Anna Salai, Chennai-600006
No:190–192, Unit-23, Third Floor,
Hamid Complex, Anna Salai, Chennai-600006
Business Hours
- Monday - Saturday: 10:00 AM - 6:30 PM
- Sunday: Closed
- IST (Indian Standard Time)
Multiple Ways to Reach Us
Choose the communication channel that works best for you
Live Chat
Get instant support through our WhatsApp Business integration. Available during business hours.
Phone
Speak directly with our sales team. Call us during business hours for immediate assistance.
Dedicated Support Team
Our expert team is committed to ensuring your success with Pura.Ai. From onboarding to optimization, we’re here every step of the way.
- 24/7 Customer Support Team
- Dedicated Account Manager
- Technical Onboarding Assistance
- Regular Strategy Reviews
- Custom Training Sessions
- Priority Bug Fixes
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Expert Team Ready to Help
Frequently Asked Questions
How quickly will I hear back about my inquiry?
We aim to respond to all inquiries within 24 hours. For urgent support requests, we respond within 1 hour during business hours. Sales and demo requests typically get a response within 2 hours.
Can I schedule a product demo?
Yes! We offer personalized product demos tailored to your specific business needs. You can schedule a demo directly through our booking system or contact our sales team at sales@pura-ai.com.
What support options are available after purchase?
We provide 24/7 customer support, dedicated account managers for enterprise clients, technical onboarding assistance, regular strategy reviews, and custom training sessions to ensure you get the most out of Pura.AI.
Do you offer implementation services?
Yes, we offer comprehensive implementation services including WhatsApp setup, SMS integration, email configuration, and automation workflow design. Our team will guide you through every step of the process.
What are your partnership opportunities?
We work with agencies, resellers, and technology partners. If you’re interested in partnership opportunities, please contact our partnerships team at partnerships@pura-ai.com.
Can I integrate Pura.Ai with my existing systems?
Absolutely! Pura.AI supports integrations with popular CRM systems, marketing automation platforms, and custom applications through our REST API. Contact our technical team for integration support.
Ready to Transform Your Customer Communication?
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