Every Feature You Need. One Platform.

Discover the complete suite of features that make Pura.Ai the most powerful omnichannel communication platform for modern businesses.

50+

Powerful Features

5

Communication Channels

93%

Faster Response Time

70%

Cost Reduction

Marketing & Sales Automation

Build sophisticated workflows that run on autopilot. Save time, increase conversions, and never miss a follow-up with our intelligent automation features.

Drip Studio with Conditional Logic

Visual workflow builder with smart fallbacks. Automatically send SMS when WhatsApp fails, ensuring 95% message delivery.

Multi-Channel Drip Campaigns

Send coordinated campaigns across WhatsApp, SMS, Email, Voice, and Push Notifications from a single platform.

Lead Nurturing Automation

Automatically qualify, score, and nurture leads through the sales funnel with intelligent follow-up sequences.

Smart Rule Engine

Protect your brand reputation by automatically stopping messages when customers aren’t engaging. Achieve 85% higher engagement rates.

Customer Journey Automation

Map and automate complete customer journeys from first touch to post-purchase follow-up.

Automated Follow-Up System

Never forget a follow-up again. Intelligent reminders and automatic follow-ups keep deals moving forward.

AI Chatbot & Conversational AI

Handle unlimited conversations with AI that learns from your content. Respond instantly 24/7 and seamlessly hand off to humans when needed.

AI-Powered Chatbot

Train AI on your PDFs, website, and FAQs. Provides instant, accurate responses to 70% of customer queries automatically.

Natural Language Processing

Advanced NLP understands customer intent, emotions, and context for truly intelligent conversations.

Intelligent Human Handoff

Seamlessly transfer complex queries to human agents with full context, ensuring smooth transitions.

Website Chat Widget

Customizable chat widget for your website that captures leads and answers questions 24/7.

Bot Performance Analytics

Track chatbot effectiveness, identify knowledge gaps, and continuously improve conversation quality.

AI Sales Assistant

AI that qualifies leads, answers product questions, and schedules appointments automatically.

Multi-Channel Messaging

Reach customers on their preferred channels with unified messaging tools. WhatsApp, SMS, Email, and more—all from one inbox.

WhatsApp Business API

Official WhatsApp Business API with unlimited messaging, rich media, and template messages.

Free Messaging Windows

Leverage CSW (24hr) and FEP (72hr) free windows to reduce WhatsApp costs by 70%. Save ₹50,000+ monthly.

SMS Marketing Automation

Send 3 reminders before due date. If ignored, try different channel. After due date, escalate to call + email combo.

Email Marketing Automation

Professional email campaigns with beautiful templates, automation, and detailed analytics.

Bulk WhatsApp Messaging

Send thousands of personalized WhatsApp messages with compliance and delivery tracking.

Template Message Management

Create, manage, and track WhatsApp template messages with approval workflow and analytics.

Quick Reply System

Pre-defined responses for common queries. Save time and ensure consistent messaging.

Mobile Push Notifications

Send timely push notifications to your mobile app users with segmentation and scheduling.

Seamless Integrations

Connect with your existing tools in minutes. Pura.Ai integrates with 50+ platforms including Zoho, Shopify, WooCommerce, Google Sheets, and more.

Voice Communication

Make and receive calls directly in WhatsApp. Record conversations, broadcast voice messages, and manage all voice communication.

Voice Calling in WhatsApp

Make and receive calls directly in WhatsApp. Unlimited inbound, 10 outbound calls per agent per day.

Automatic Call Recording

Every call automatically recorded for quality assurance, training, and compliance.

Voice Broadcast System

Send pre-recorded voice messages to thousands at once. Perfect for payment reminders and announcements.

Call Analytics & Reporting

Track call volume, duration, outcomes, and agent performance with detailed reports.

Analytics & Reporting

Make data-driven decisions with comprehensive analytics. Track every message, call, and campaign in real-time.

Real-Time Campaign Analytics

Monitor campaign performance live. See opens, clicks, conversions, and ROI in real-time.

Customer Behavior Analytics

Understand customer behavior, preferences, and journey across all touchpoints.

Custom Reports & Dashboards

Build custom reports and dashboards tailored to your business metrics and KPIs.

A/B Testing & Optimization

Test different messages, timings, and strategies to optimize campaign performance.

Seamless Integrations

Connect with your existing tools in minutes. Pura.Ai integrates with 50+ platforms including Zoho, Shopify, WooCommerce, Google Sheets, and more.

Integrations & API

Connect Pura.Ai with your existing tools. CRM, e-commerce, payment gateways, and more.

CRM Integration

Sync contacts, deals, and conversations with your CRM. Salesforce, HubSpot, Zoho, and more.

E-commerce Platforms

Connect with Shopify, WooCommerce, Magento. Auto-send order updates, abandoned cart reminders.

Webhooks & API

Powerful REST API and webhooks for custom integrations and automation.

Zapier & Automation Tools

Connect with 5,000+ apps through Zapier, Make, and other automation platforms.

Team Management & Collaboration

Empower your team with powerful collaboration tools, smart assignment, and performance tracking.

Multi-Agent Unified Inbox

All conversations from all channels in one inbox. Perfect for team collaboration and management.

Round-Robin Assignment

Automatically distribute conversations evenly across team members for balanced workload.

Agent Performance Tracking

Monitor agent performance, response times, and customer satisfaction scores.

Advanced Contact Management

Organize contacts with tags, custom fields, segments, and unlimited storage.

Smart Tagging System

Organize conversations and contacts with custom tags for better segmentation and automation.

Role-Based Permissions

Control what each team member can see and do with granular permission settings.

Seamless Integrations

Connect with your existing tools in minutes. Pura.Ai integrates with 50+ platforms including Zoho, Shopify, WooCommerce, Google Sheets, and more.

Perfect For Every Use Case

See how different businesses use Pura.Ai to solve their challenges.

Abandoned Cart Recovery

Recover 45% of abandoned carts with smart follow-ups

24/7 Customer Support

Handle unlimited queries with AI chatbot

Lead Generation

Capture and qualify leads automatically

Appointment Booking

Automate scheduling and reminders

Review Collection

Auto-send order confirmations and tracking

Payment Collection

Automated payment reminders and links

Review Collection

Gather customer feedback automatically

Welcome Series

Onboard new customers effectively

Real Results from Real Customers

“Pura.Ai has completely streamlined our customer interaction process at Cauvery Tata. Managing thousands of ltest drive manually was impossible. With Pura’s Ai, we’ve seen a 40% reduction in no-show appointments and a massive boost in customer communication. It’s an essential tool for any automobile dealership looking to scale efficiency.”

Murali Ganesh

General Manager,

Cauvery Tata

“Pura.Ai has been a game-changer for our online store. We use it to send beautiful catalogs of our latest Paithani and Silk saree collections directly to customers, which gets much higher open rates than email. The abandoned cart recovery feature alone has recovered enough sales to pay for the subscription multiple times over.”

Shrenik Bhandari

CEO

Moolchand Mill

“Pura.Ai helps us instantly connect with leads and share details of new arrivals like BMWs and Audis directly to our clients’ WhatsApp. The automated follow-ups on inquiries have helped us close deals faster and keep our stock moving. Highly recommended for high-ticket sales!”

Maulesh Thakkar

Managing Director

Kamdhenu Groups

Frequently Asked Questions

How do I set up rules?

It’s simple. Go to Settings > Rule Engine, choose rule type (engagement, frequency, channel, or time), set your parameters, and activate. The AI enforces rules automatically from that point forward.

Can I override rules for important messages?

Yes! You can mark certain campaigns as “high priority” to bypass rules, or manually send to specific customers even if they’ve hit limits. Full control when you need it.

What happens to stopped campaigns?

Customers who hit rules are moved to a “paused” segment. You can retry after your specified wait period, or re-engage them through a different channel or with a different message type.

Does it work across all channels?

Absolutely. Rule Engine tracks engagement across WhatsApp, SMS, Email, Voice, and Push Notifications. If a customer doesn’t engage on any channel, the rules apply globally.

Can I see reports on rule enforcement?

Yes. Our analytics dashboard shows how many messages were stopped by rules, which rules are most active, engagement rate improvements, and cost savings from avoided waste.

What if my rule is too strict?

You can adjust rules anytime. Start conservative (stop after 2 ignored messages), then loosen if needed (stop after 5). We provide recommended settings based on your industry.

Stop Wasting Money on Ignored Messages

Start using Rule Engine today and see 85% higher engagement in 30 days.